Privacy Policy

ELECAAS Electronic Industries FZCO and/or its affiliates (collectively “Elecaas”, “we” or “us”) collects information about you when you use our Website and other Products and Services (collectively, the “Services”) and through other interactions and communications you have with us.

Privacy Policy

ELECAAS Electronic Industries FZCO and/or its affiliates (collectively “Elecaas”, “we” or “us”) collects information about you when you use our Website and other Products and Services (collectively, the “Services”) and through other interactions and communications you have with us.
This privacy policy sets out the basis on which any information, including any personal data, we collect from you, or you provide us, will be processed by Elecaas. Each time you access or use our Website and Services or provide us with information, by doing so you are accepting and consenting to the practices described in this privacy policy.

Scope and Application

This privacy policy (this “privacy policy”) applies to persons anywhere in the UAE who access or use our Website and Services (“Users”) as well as to our partners and customers or any other persons who use our Website and Services.

Collection of Information

Information You Provide to Us We collect information you provide directly to us through your access or use of the Website and Services, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: your name, email address, phone number, postal address, profile picture, payment method, financial and credit card information, and other information you choose to provide.
Please note that we do not knowingly collect, keep, or maintain personal information from children under the age of 18 through the Services, as we require that all users represent to us that they are at least 18 years old.
Information We Collect Through Your Use of Our Services
When you use our Services, we collect personal information (i.e. information that could be used to contact you directly such as full name, postal address, phone number, credit/debit card information, or email address) (“Personal Information”) and demographic information (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, post code, hometown, gender, username, device information, including the type of mobile device you use, a unique device identifier (for example, your device’s IMEI number, the MAC address of the device’s wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, device location, IP address, SMS data, transaction information, age/birth date, browsing history information, searching history information, and registration history information) (“Demographic Information” and, together with Personal Information, “Personal Data”).
We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose.
Information We Collect from Other Sources
We may also receive information from other sources and combine that with Personal Data we receive from you or collect through our Services.

Use of Personal Data

We may use Personal Data which you provide to us, or we collect from you to:

Storage and Transfer of Personal Data

You agree that we have the right to transfer the Personal Data described in this privacy policy to and from, and process and store it in the United Arab Emirates. Where this is the case, we will take appropriate measures to protect your Personal Data in accordance with this privacy policy. By submitting your Personal Data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.
To preserve the integrity of our databases, to carry out on-going Services on your behalf, for research, analytics and statistics purposes and to ensure compliance with applicable laws and regulations, we retain Personal Information and Demographic Information submitted by our partners and customers for a reasonable length of time. Elecaas is not responsible for the accuracy of the information you provide and will modify or update your Personal Information in our databases upon your request. If required by law or at your request, we will erase or archive from active use your Personal Information. By accessing or using the Services, you do hereby represent and warrant that you understand that all information submitted by you through the Services or otherwise to Elecaas may be used by Elecaas in accordance with applicable laws of the UAE, this privacy policy, and our customer terms of use.

Sharing of Personal Data

We may share Personal Data which we collect about you as described in this privacy policy or as described at the time of collection or sharing, including as follows:
Through Our Services
We may share your Personal Data:

Other Important Sharing

We may share your Personal Data:

Your Choices

Marketing and Opting Out

Elecaas provides end users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. You have the option to ask us not to process your Personal Data for marketing purposes and to remove it from our database, to not receive future communications or to no longer receive our Services.

Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make significant changes in the way we treat your Personal Data, or to the privacy policy, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review this privacy policy for the latest information on our privacy practice.

Security Precautions

Your Elecaas profile is password-protected so that only you and authorized Elecaas employees have access to your account information. Elecaas staff will never proactively reach out to you and ask for any personal account information, including your password.
Elecaas makes every effort to ensure that your Personal Data is secured on its system. Elecaas has staff dedicated to maintaining our privacy policy as set forth herein and other privacy initiatives, periodically reviewing Web security and making sure that every Elecaas employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Elecaas cannot guarantee the security of any Personal Data you transmit to us, and you do so at your own risk. To the extent permitted by applicable law, Elecaas expressly disclaims any liability that may arise should any other individuals obtain the Personal Data you submit to Elecaas.


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Contact Us

If you have any questions, comments and requests related to this Privacy Statement, or if you have any complaints related to how Elecaas processes your personal data, please contact us at +971 4 234 2544

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